Report

Company Alpha's public statements on human review of credit decisions are not supported by observable evidence.

8 claims were examined against 142 evidence items. 3 are verified, 2 are contradicted and 3 remain unresolved. 4 require human review.

Claims

8

Verified

3

Contradicted

2

Unresolved

3

• CLM-002

  Customer chat assistant discloses that it is an AI system at the start of each session.

  Product documentation · 2 supporting, 0 contradicting
  Verified
• CLM-006

  Users can request human escalation at any point in an automated flow.

  Help center · 2 supporting, 0 contradicting
  Verified
• CLM-008

  Automated decisions can be explained to affected customers on request.

  Customer terms, §9 · 1 supporting, 0 contradicting
  Verified

• CLM-001

  All automated credit decisions are reviewed by a human before final approval.

  Public AI policy, §4.2 · 1 supporting, 2 contradicting
  Contradicted
• CLM-004

  Training data excludes customer-identifiable information.

  Investor presentation, p. 17 · 0 supporting, 1 contradicting
  Contradicted

• CLM-003

  Model outputs are logged and retained for 24 months.

  Trust center statement · 1 supporting, 0 contradicting
  Insufficient evidence
• CLM-005

  Fraud-detection model is re-evaluated against a fixed benchmark every quarter.

  Annual report, risk section · 2 supporting, 0 contradicting
  Partially verified
• CLM-007

  Third-party models are assessed before production use.

  Procurement policy · 1 supporting, 0 contradicting
  Unresolved

• 01Which step, if any, reviews credit decisions before approval?
• 02How many automated approvals in the last quarter had a reviewer record?
• 03Which datasets were used to train the assistant, and how were they filtered?
• 04Where are model outputs stored, and who can read them?
• 05Which third-party models are in production and when were they assessed?

• CLM-003Evidence strength 22%. More independent sources needed.
• EV-0005Trust center retention statement. Integrity check pending.
• EV-0006Procurement policy excerpt. Integrity check pending.
• EV-0009Model output containing customer-like data. Flagged for integrity review.

• CLM-001Explain the evidence that contradicts: “All automated credit decisions are reviewed by a human before final approval.”
• CLM-004Explain the evidence that contradicts: “Training data excludes customer-identifiable information.”
• CLM-003Provide records supporting: “Model outputs are logged and retained for 24 months.”
• CLM-007Provide records supporting: “Third-party models are assessed before production use.”

Recommended once the organization authorizes access.

• Decision logs for credit approvals, last two quarters
• Reviewer assignment records for automated decisions
• Training data lineage for the customer assistant

• CLM-001

  All automated credit decisions are reviewed by a human before final approval.

  M. Ortega
  Escalated
• CLM-003

  Model outputs are logged and retained for 24 months.

  A. Okafor
  In review
• CLM-004

  Training data excludes customer-identifiable information.

  M. Ortega
  In review
• CLM-005

  Fraud-detection model is re-evaluated against a fixed benchmark every quarter.

  S. Marlowe
  In review
• CLM-007

  Third-party models are assessed before production use.

  Not assigned
  Not assigned

• EV-0001Chat assistant session capture9f3a1c7e52…Intact
• EV-0002Help center article snapshot4be07d1a9c…Intact
• EV-0003Credit decision flow, timing analysisc81d5e0a7f…Intact
• EV-0004Annual report, risk section7a2e93c0b5…Intact
• EV-0005Trust center retention statemente50b8a42d7…Pending
• EV-0006Procurement policy excerpt1d94c7b3e8…Pending
• EV-0007AI policy, human review clauseb36f0d9a15…Intact
• EV-0008Escalation flow walkthrough6c1a8f3d02…Intact
• EV-0009Model output containing customer-like dataf20d6b9e4a…Flagged
• EV-0010Customer terms, §983e5a1c7f0…Intact
• EV-0011Approval notice, no review step0a7c4e91b3…Intact
• EV-0012Benchmark reference, vendor deckd9b2f5e07a…Intact

Showing 12 of 142 items. The full appendix is included in the exported report.