Claims

All automated credit decisions are reviewed by a human before final approval.

Source: Public AI policy, §4.2

Customer chat assistant discloses that it is an AI system at the start of each session.

Source: Product documentation

Model outputs are logged and retained for 24 months.

Source: Trust center statement

Training data excludes customer-identifiable information.

Source: Investor presentation, p. 17

Fraud-detection model is re-evaluated against a fixed benchmark every quarter.

Source: Annual report, risk section

Users can request human escalation at any point in an automated flow.

Source: Help center

Third-party models are assessed before production use.

Source: Procurement policy

Automated decisions can be explained to affected customers on request.

Source: Customer terms, §9